Storm damage isn't always obvious from the ground. Hail dents, lifted shingle seals, cracked ridge caps, and bruised shingle mats don't show up from the driveway. Our HAAG-trained inspectors get on the roof and check every slope, every flashing detail, and every penetration point.
Our storm damage process is straightforward: free inspection, full photo documentation, direct filing with your insurance carrier, meet the adjuster on-site, and handle the repairs once the claim is approved. We don't ask for money upfront on insurance claims. You pay your deductible and insurance covers the rest.
Our Storm Damage Repair Process
Free Storm Inspection
We inspect every slope, flashing point, and penetration for storm damage. Hail hit counts per test square, wind lift patterns, and granule displacement, all documented with photos and measurements your adjuster will accept.
Insurance Claim Filing
We help you file the claim with your insurance carrier using our inspection report, photos, and damage summary. This documentation follows the same standards adjusters use, which means smoother processing.
On-Site Adjuster Visit
Hollow Rock Roofing & Maintenance sends an inspector to every adjuster meeting. We make sure nothing gets overlooked and that the scope of work covers all damage, not just the most visible areas. If the estimate comes in low, we supplement.
Repair or Replace
Once approved, our Hollow Rock crew handles the repair or replacement at the insurance-agreed price. You pay your deductible. We do the work, file the completion paperwork, and you're done.
What Hollow Rock Customers Say
"Responded fast and got the job done right the first time. Crew was polite, professional, and cleaned up everything. Would absolutely hire again."
"We called expecting to wait days, but they were here the same afternoon. Fair pricing, quality work, and they kept us informed every step of the way."
"After getting several quotes, these guys stood out with their honesty and knowledge. No pressure, just straightforward advice and excellent workmanship."
Why Choose Hollow Rock Roofing & Maintenance for Storm Damage Repair?
Every Carrier Accepted
State Farm, Allstate, USAA, Liberty Mutual, Farmers, Nationwide. We work with every major insurance carrier in TN.
No Upfront Payment on Claims
We don't ask for money upfront on insurance jobs. You pay your deductible after the work is complete. Your insurance carrier pays the balance directly.
24-Hour Emergency Response
Storm damage can't wait. Our Hollow Rock crew tarps exposed areas within 24 hours to prevent secondary water damage while the claim is processed.
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.